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What conversational AI cannot do – Saul Albert


Repair the common ground between the analysis of the conversation and the conversation Technologies

Abstract

Research on linguistics and computer dialogue systems share many terms and concepts with the analysis of conversations, but there are irreconcilable dials in the way in which key conversational phenomena are understood and operationalized between these areas. This leads to misunderstandings (at best) and errors from a full -fledged category (at worst) when we try to collaborate through disciplines that have a lot to gain from closer cooperation. In this presentation, I will use examples of a recent special issue of Discourse Studies (Stokoe, Albert, Buschmeier and Stommel, 2024) to identify reconciliation opportunities and targets for future interdisciplinary work.

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